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Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides an online dispute resolution (OS) platform, which you can find at https://ec.europa.eu/consumers/odr. Consumers have the possibility to contact [name, address, website of the dispute resolution service] for the resolution of their dispute. We are required to participate in dispute resolution procedures before this body. We will participate in such proceedings.